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Terms & Conditions

Yane Photography does not sell, trade or transfer User Information to third parties. However, we may share User Information with our business partners for marketing, advertising or product/service offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys or notifications on Yane Photography Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for Yane Photography Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

Refund Policy
We are happy to credit or exchange any unopened goods within 7 days of delivery provided we receive the goods returned in original condition. Returns will be approved at our discretion and all postage costs are to be incurred by the purchaser. Please email us your intention to return items and reason for the return and we will respond with instructions on how to proceed. Should you receive a faulty or damaged product, please contact us with your specific problem and we’ll get back to you promptly.

Please note: In the event that an item has been priced incorrectly due to genuine human error, we will contact you to discuss. Due to the number of variations and sizes on offer, your order is always checked by our staff for accuracy before we send your items.

Shipping Policy                                                                                                          

All prints are custom made to order, Once we receive your order we start making it. 

All prints including Canvas/Paper rolled, Canvas Stretched, Framed prints and Face mount Acrylics are locally made in Perth, WA. 

Generally this process takes 2-3 weeks. Expected shipping times vary from 2 days to 6 days, this is a guide only, delays due to busy periods will delay delivery times. If you require your print by a specific date, please let us know and we'll do the best we can to have it delivered. 

After ordering, you will receive a email notification summarising your order.  Once your order is ready for shipping another email notification will be sent advising  your order has been shipped. 

Privacy Policy
Yane Photography respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by Yane Photography. Please note that, Yane Photography reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how Yane Photography collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by Yane Photography as explained below.

Personal Information
You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data (“User Information”). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list. Our marketing list is maintained using MailChimp. MailChimp adheres strongly to privacy laws which you can view here. Yane Photography is committed to protecting the privacy of children and does not seek to collect data from those known to be under the age of 18 years.

Accuracy and Security
The accuracy and security of the User Information is important to Yane Photography. Currently, you may review and request updates to your User Information retained by contacting Yane Photography. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. Yane Photography is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.

Usernames and Passwords
Access to certain content on our web site may be allowed under a written agreement between you and Yane Photography and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain Yane Photography web site(s) containing certain confidential information, products, services, or promotional offers (“Yane Photography Offerings”).

Yane Photography uses “cookies”. A cookie is a small data file that a web site can transfer to a visitor’s hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

External Links
Yane Photography web site provides links to other third party web sites. Even if the third party is affiliated with Yane Photography through a business partnership or otherwise, Yane Photography is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

Business Details
ABN: 95 345 803 605
Country: Australia

We use a secure e-commerce provider, Shopify with encrypted content using SSL. The checkout pages are secure and you can see this in your browser indicated by the small green padlock icon in the URL bar. Shopify provides a platform for e-commerce for hundreds of thousands of merchants and customers around the world.

We deliver AUSTRALIA WIDE using Star Track Courier. The majority of our items are made to order, so please allow up to one week for rolled stock and three-four weeks for acrylic face-mount or framed images.

International orders can only be made directly with the gallery by phone.

If you wish to order by phone, please call the gallery on (08) 9192 2442 during business hours (Western Standard Time).

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